NetCarrots Loyalty Services
Employee Incentive and Reward
 
   NetCarrots Provides Alternate Payment Option for Credit Card Shy eShoppers
  New Delhi, March 15, 2001
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KhulJaSimSim.com & GoodLiving.com tie-up with NetCarrots to reap benefits
KhulJaSimSim.com, India's largest discount eStore & Thegoodliving.com, a leading lifestyle products eShop have purchased an alternate payment solution for their sites from NetCarrots. Customers at these sites will now have an option of paying for their purchases in Carrots, an alternate currency floated by NetCarrots. According to the agreement, NetCarrots will also provide a direct access to their online banking solution to these customers to ease transactions in Carrots. The deal will help these sites to induce trials from both the non credit card holding and the 'online card usage phobic' eShoppers. Another leading virtual store FabMart.com has already been using Carrots as an alternate payment option on their site.
Explaining the rationale behind the deal, Anupam Trivedi, CEO, Thegoodliving.com said, "Our findings indicated that a substantial portion of the netizens did not possess credit cards restricting them from purchasing online. More so, there were those who had the cards but were reluctant to use it online. After evaluating various alternative online payment options, we decided to use Carrots as a cyber currency. Not only does it help make purchases without the necessity of card, but it also allays fears of those who possess one. NetCarrots has provided an opportunity to enhance our potential customer base significantly, well beyond the existing five million card holders".
How it Works: Each time a customer comes to shops at these sites, he will be presented an option of paying either fully through credit card or Carrots or a part of each. To introduce existing customers to this new payment option, all buyers paying through credit card at these sites will automatically get some Carrots. They will then be prompted to open a free account at NetCarrot.com to bank these Carrots for future purchases. Besides this, Thegoodliving.com will pay 300 Carrots to all first time shoppers.
KhulJaSimSim also, on its part will be running registration drive at the NetCarrots site, which has an active user base of 40,000 customers. According to Vikas Verma, CEO, KhulJaSimSim.com, "Most registrants at NetCarrots are bargain shoppers, having spending power both in money and in Carrots derived by surfing & spending at other affiliates. They are also used to the idea of online shopping. I'm sure that once introduced to our site, they will be our most active purchasers. I will be happy to pay for netting such customers." NetCarrots is already driving business to the tune of Rs. One lakh per month to FabMart.com. It expects to drive an equal amount of business at both KhulJaSimSim.com and Thegoodliving.com.
Benefits: Besides their customers, both NetCarrots and these alliance partners stand to benefit vastly from the deal. To bank their Carrots rewarded while purchasing products from either of the sites, the e-shoppers will be driven to NetCarrots' loyalty and rewards site NetCarrots.com. Once at NetCarrots, these new customers will be introduced to free Carrot earning opportunities at the site. These Carrots earnings can then be used to shop at the site the customer initially came from.
NetCarrots is expecting an additional user base of 20,000 due to the deal. The deal will also ensure a much bigger product range at a discounted price for the NetCarrots customer without the site having to invest in own backend infrastructure and logistics. According to Sanjay Nayar, Head - Alliances, NetCarrots.com, "Both the deals have a lot of synergy with our business requirements. By having FabMart, an excellent store for books, music & toys etc.; KJSS a huge general & electronic product discount store and Thegoodliving, a lifestyle product shop, we have ensured liquidity for our customers earning Carrots from various offline and online affiliates". NetCarrots will also source its bidding, contests and other product purchases from KhulJaSimSim.
NetCarrots, which started in October 2000 has investments from Puneet Dalmia of JobsAhead.com, Saroj Poddar of Indian Shaving Products Ltd, and HT Vision, a Hindustan Times group company. It provides complete loyalty solutions to corporate and retail clients. The company's business model is similar to some internationally successful organizations like Netcentives and MyPoints. It has recently reached monthly cash breakeven and is now looking at ramping up operations.